Help in Times of Need
Someone who REALLY listens. A warm bowl of soup. A place to sleep. The hope of finding a way out of a hopeless situation.
In addition to food, a place to sleep, and facilities for washing, upstairs offers young people in need the chance to reflect on their situation together with the staff there and develop a plan for their future.
upstairs - The mobile drop-in center for young people in Wiesbaden
Providing Immediate and Unbureaucratic Help
When young people find themselves in distress and their situation seems desperate and hopeless, they need help and support—with as little red tape as possible.
Since its founding in 2001, the “upstairs” project has offered a wide range of support to young people in need. It is a donation-funded drop-in center located in the Reisinger Anlagen in Wiesbaden that provides assistance in acute emergency situations. Services include initial care, counseling, clothing, food, transportation tickets, and—depending on availability—shelter.
Building Relationships
The upstairs team builds relationships with those seeking help and supports them as they integrate into existing support systems, such as government agencies or the healthcare system. Young people in particular—those who have suddenly become homeless or don’t know what to do next—need this support. Many of these young people hope their situation will improve quickly—but often it doesn’t. In Germany, there are about 32,000 youth living on the streets, most of whom hope to find a home again within a year. If they don’t succeed, it becomes all the more difficult to break free from the cycle of homelessness, unemployment, and violence. Timely assistance can change a person’s entire life in such moments.
Give the gift of hope with upstairs
25 Years of Upstairs
On Friday, August 28, 2026, we celebrated 25 years of upstairs with a public anniversary event at the Mobile Outreach Center’s location at Reisinger Anlagen in Wiesbaden. We were pleased to welcome numerous interested guests, people we support, professionals, and supporters of our work. The anniversary event clearly demonstrated the impact this donation-funded assistance can have. And even after 25 years, one thing remains true: upstairs is needed!
You can read more about our anniversary celebration in our news article.
In the latest episode of the podcast “echt gefragt” by Charlotte Mattes, an editor and host at the EKHN Media Center, Alex, a former client of the program, talks about his life story: “Alex
was kicked out of his home at age 18. He experienced a lot of violence during his childhood and adolescence. Now 27, he has completed his training as a childcare worker, is studying social work, and lives in his own apartment. Upstairs—the mobile drop-in center for young people in need—helped him.”
Project Activities
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